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It’s time for another Q&A with Mattel, fresh back from ToyFair, what beans do they have to spill?!

1. The protos for King He-Man showed a broken crown. We were told this was an actual break and that the figure wouldn’t come that way. Now test shots have surfaced and they also show a broken crown (albeit in a different spot) is there something wrong with the mold or is King He-Man supposed to come with a broken crown?

Editor’s Note: I didn’t get an answer here. I don’t know if they lost the question (quite possible) or if they didn’t want to talk about it because I brought up a test shot that leaked on Ebay. Either way, the King He-Man at ToyFair had both crown points, so I think it’s safe to say that there’s just potential for them to break off and it’s not in there by design.

2. Is Evil-Seed the type of character that fits into that “core” that could finish out the line, or is he more considered a “fringe” character?

Considering he was in both Filmation and Mike Young series that would definitely bump him up a bit. But no plans to announce right now.

3. There was a fair amount of issue with Granamyr breaking for many fans. Is this something that Mattel is aware of and looking into for future larger scale figures (should they come about)?

While there was some quality control with Granamyr, based on the number of individual posters (not the same customer posting multiple times) and actual requests for returns/exchanges, the QC rate was incredibly small and we do replace any defective product. This was a bit of a case of a very small number of units with QC seeming like a much larger issue due to the nature of the internet. We aren’t saying there were not QC issues, but the overall number of units with issues was extremely small.

Editor’s Note: I’m sure a lot of people will question the validity of this one, but it makes sense. Although I seem to recall hearing more issues about Granamyr than I did other QC things like Green Goddess, but then again, I didn’t count them up, so who knows. I think they likely got less returns on him because some people were able to fix the issue and others would rather have a broken one than none at all, but that’s speculation on my part.

4. And idea if Mattel will be at C2E2 this year?

No, we will not be at C2E2 in 2013.

Editor’s Note: Boooo! Hiss! I wonder why Mattel has stopped going to C2E2? They had such a nice roll out 2 years ago and were very well received. I’m blaming PowerCon.

5. Flashbacks have become a great way to get Legends into the line, but the distribution on them is really a pain on collectors. Given that they’ve proven to be popular sellers, why are they still often being packed 1 per case and sometimes not at all in revision cases? Couldn’t they at LEAST be packed 2 per case?

We are always looking at the best case packs that offer figures for collectors and kids. We totally here you on this one and will pass the comments on to the team.

If you have questions you’d like submitted to Mattel, email me or reply here with a question and I’ll try to get it asked. No matter what your question, I will ask it of Mattel. I need some good questions folks.

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5 Responses to Mattel Q&A: February 15, 2013

  • Jason Todd says:

    Is there time to reshape the wings on the new Batman Beyond figure to more closely match what was depicted in the cartoons and comics?

  • clark says:

    I should go on the record that my Green Goddess broke right out of the package. I did not feel like it was worth reporting because I bought her on one of those super discount sells, and all I really wanted was the non-painted He-man harness.

    • Newton says:

      I think a lot of people don’t return things to Matty for various reasons, so then they assume that people are blowing things out of proportion because only a percentage of the broken figures get returned.

  • Black Arbor says:

    What’s the basis for selecting who goes into the Club Infinite Earths subscription? Does DC mandate the characters or is it something Mattel and the 4H decide? Maybe based off fan interest, even?